{"id":2026,"date":"2026-07-20T06:32:28","date_gmt":"2026-07-20T06:32:28","guid":{"rendered":"https:\/\/hachillspa.com\/?page_id=2026"},"modified":"2026-09-04T04:41:56","modified_gmt":"2026-09-04T04:41:56","slug":"support","status":"publish","type":"page","link":"https:\/\/hachillspa.com\/pt\/support\/","title":{"rendered":"Recursos de Suporte e Servi\u00e7o do Produto"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2026\" class=\"elementor elementor-2026\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47593d46 e-con-full hc-sup-band hc-sup-hero e-flex e-con e-parent\" data-id=\"47593d46\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2358785d e-flex e-con-boxed e-con e-child\" data-id=\"2358785d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21dd375e e-con-full e-flex e-con e-child\" data-id=\"21dd375e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-45d8dd3 e-con-full e-flex e-con e-child\" data-id=\"45d8dd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2658d620 hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"2658d620\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">SUPORTE AO PRODUTO<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17e013b9 elementor-widget elementor-widget-heading\" data-id=\"17e013b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Recursos de Suporte e Servi\u00e7o do Produto<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64a41907 elementor-widget elementor-widget-text-editor\" data-id=\"64a41907\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Obtenha suporte para um produto, modelo ou pedido existente espec\u00edfico da HACHILL.<\/p><p>Use esta p\u00e1gina quando precisar de informa\u00e7\u00f5es sobre o produto, orienta\u00e7\u00e3o de manuten\u00e7\u00e3o, suporte de instala\u00e7\u00e3o, orienta\u00e7\u00e3o sobre pe\u00e7as de reposi\u00e7\u00e3o ou ajuda com um problema relacionado a um produto entregue ou a um pedido.<\/p><p>Se voc\u00ea j\u00e1 sabe o modelo, inclua o c\u00f3digo do modelo ou o nome do produto ao entrar em contato com a HACHILL. Para uma d\u00favida relacionada a pedido, inclua a refer\u00eancia do pedido quando dispon\u00edvel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-370640c4 e-con-full e-flex e-con e-child\" data-id=\"370640c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14cc035c elementor-widget elementor-widget-button\" data-id=\"14cc035c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/request-quote\/?service_id=support&#038;source_url=https%3A%2F%2Fhachillspa.com%2Fsupport%2F\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar Suporte ao Produto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13a589b2 elementor-widget elementor-widget-button\" data-id=\"13a589b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"#support-types\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Escolha o Tipo de Suporte<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d78d9fe e-con-full e-flex e-con e-child\" data-id=\"5d78d9fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0e104a hc-sup-hero-image elementor-widget elementor-widget-image\" data-id=\"7a0e104a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1920\" src=\"https:\/\/hachillspa.com\/wp-content\/uploads\/2026\/08\/hachill-sauna-quality-testing-room-scaled-4-1.webp\" class=\"attachment-full size-full wp-image-5874\" alt=\"Cabine de sauna em teste funcional em sala de controle de qualidade\" srcset=\"https:\/\/hachillspa.com\/wp-content\/uploads\/2026\/08\/hachill-sauna-quality-testing-room-scaled-4-1.webp 2560w, https:\/\/hachillspa.com\/wp-content\/uploads\/2026\/08\/hachill-sauna-quality-testing-room-scaled-4-1-300x225.webp 300w, https:\/\/hachillspa.com\/wp-content\/uploads\/2026\/08\/hachill-sauna-quality-testing-room-scaled-4-1-1024x768.webp 1024w, https:\/\/hachillspa.com\/wp-content\/uploads\/2026\/08\/hachill-sauna-quality-testing-room-scaled-4-1-768x576.webp 768w, https:\/\/hachillspa.com\/wp-content\/uploads\/2026\/08\/hachill-sauna-quality-testing-room-scaled-4-1-1536x1152.webp 1536w, https:\/\/hachillspa.com\/wp-content\/uploads\/2026\/08\/hachill-sauna-quality-testing-room-scaled-4-1-2048x1536.webp 2048w, https:\/\/hachillspa.com\/wp-content\/uploads\/2026\/08\/hachill-sauna-quality-testing-room-scaled-4-1-16x12.webp 16w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35ada7be e-con-full hc-sup-band hc-sup-routes e-flex e-con e-parent\" data-id=\"35ada7be\" data-element_type=\"container\" data-e-type=\"container\" id=\"support-types\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-631cff18 e-flex e-con-boxed e-con e-child\" data-id=\"631cff18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cdcf88d hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"5cdcf88d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">TIPOS DE SUPORTE<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fbd72bd elementor-widget elementor-widget-heading\" data-id=\"7fbd72bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Escolha Ajuda para Documentos, Cuidados, Instala\u00e7\u00e3o, Pe\u00e7as ou Pedidos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21230157 elementor-widget elementor-widget-text-editor\" data-id=\"21230157\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Comece pela necessidade de suporte que melhor corresponda ao produto ou problema.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38045e00 e-con-full e-flex e-con e-child\" data-id=\"38045e00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6a7ee8fa e-con-full hc-sup-route-card e-flex e-con e-child\" data-id=\"6a7ee8fa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4251fe9d hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"4251fe9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">INFORMA\u00c7\u00d5ES DO PRODUTO<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b092606 elementor-widget elementor-widget-heading\" data-id=\"4b092606\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Informa\u00e7\u00f5es do Produto e Documentos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18f28fba elementor-widget elementor-widget-text-editor\" data-id=\"18f28fba\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Use este caminho quando precisar de informa\u00e7\u00f5es para um produto ou modelo espec\u00edfico, incluindo manuais, desenhos, especifica\u00e7\u00f5es ou outro documento relacionado ao modelo.<\/p><p>Se voc\u00ea ainda est\u00e1 tentando identificar qual modelo atual existe, use Produtos Atuais primeiro.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20142fbb elementor-widget elementor-widget-button\" data-id=\"20142fbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/request-quote\/?service_id=support&#038;source_url=https%3A%2F%2Fhachillspa.com%2Fsupport%2F\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar Informa\u00e7\u00f5es do Produto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-155d4693 e-con-full hc-sup-route-card e-flex e-con e-child\" data-id=\"155d4693\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-120f006c hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"120f006c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">MANUTEN\u00c7\u00c3O<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e6a4365 elementor-widget elementor-widget-heading\" data-id=\"4e6a4365\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Manuten\u00e7\u00e3o e Cuidados com o Produto<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52053ac2 elementor-widget elementor-widget-text-editor\" data-id=\"52053ac2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Use esta rota para informa\u00e7\u00f5es de limpeza, cuidados e manuten\u00e7\u00e3o de rotina de um produto existente. Aplique instru\u00e7\u00f5es espec\u00edficas do modelo quando dispon\u00edveis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26c2084c elementor-widget elementor-widget-button\" data-id=\"26c2084c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/blog\/how-to-clean-sauna-wood\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Leia o Guia de Cuidados com a Madeira da Sauna<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27cd13ed e-con-full hc-sup-route-card e-flex e-con e-child\" data-id=\"27cd13ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66269eb7 hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"66269eb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">INSTALA\u00c7\u00c3O<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b13f84c elementor-widget elementor-widget-heading\" data-id=\"4b13f84c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suporte \u00e0 Instala\u00e7\u00e3o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f1788de elementor-widget elementor-widget-text-editor\" data-id=\"1f1788de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Use o Suporte de Instala\u00e7\u00e3o quando a quest\u00e3o envolver o local real, incluindo coordena\u00e7\u00e3o de instala\u00e7\u00e3o, acesso, base preparada, utilidades, contexto de montagem ou outra condi\u00e7\u00e3o de instala\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1de4a3dd elementor-widget elementor-widget-button\" data-id=\"1de4a3dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/services\/installation-support\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Abrir Suporte de Instala\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-228020fe e-con-full hc-sup-route-card e-flex e-con e-child\" data-id=\"228020fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d35577b hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"3d35577b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">COMPONENTE DE REPOSI\u00c7\u00c3O<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f234959 elementor-widget elementor-widget-heading\" data-id=\"1f234959\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pe\u00e7as Sobresselentes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58146254 elementor-widget elementor-widget-text-editor\" data-id=\"58146254\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Use a rota de Pe\u00e7as de Reposi\u00e7\u00e3o quando precisar de ajuda para identificar um componente de reposi\u00e7\u00e3o ou determinar o caminho correto de substitui\u00e7\u00e3o. Compatibilidade e substitui\u00e7\u00e3o s\u00e3o confirmadas l\u00e1.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b94982b elementor-widget elementor-widget-button\" data-id=\"1b94982b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/support\/spare-parts-library\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revisar pe\u00e7as de reposi\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-467f3c3c e-con-full hc-sup-route-card e-flex e-con e-child\" data-id=\"467f3c3c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61ab823d hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"61ab823d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">PRODUTO ENTREGUE \/ PEDIDO<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8ba5b3 elementor-widget elementor-widget-heading\" data-id=\"4e8ba5b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pedido Existente e P\u00f3s-Venda<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3932df9b elementor-widget elementor-widget-text-editor\" data-id=\"3932df9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Use o P\u00f3s-Venda quando a quest\u00e3o se relacionar a um produto entregue, um pedido existente, um caso de servi\u00e7o ou outro problema p\u00f3s-entrega.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cac1835 elementor-widget elementor-widget-button\" data-id=\"1cac1835\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/services\/after-sales\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Abrir suporte p\u00f3s-venda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-223df291 e-con-full hc-sup-band hc-sup-inputs e-flex e-con e-parent\" data-id=\"223df291\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4dce31ac e-flex e-con-boxed e-con e-child\" data-id=\"4dce31ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c9a7dc2 e-con-full e-flex e-con e-child\" data-id=\"1c9a7dc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-733429fa e-con-full e-flex e-con e-child\" data-id=\"733429fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e8ec839 hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"5e8ec839\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">PREPARE UMA SOLICITA\u00c7\u00c3O DE SUPORTE<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43588f08 elementor-widget elementor-widget-heading\" data-id=\"43588f08\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compartilhe o Modelo, a Pergunta e o Contexto \u00datil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12325d74 elementor-widget elementor-widget-text-editor\" data-id=\"12325d74\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Uma solicita\u00e7\u00e3o de suporte concisa geralmente \u00e9 mais \u00fatil do que uma descri\u00e7\u00e3o longa do projeto. Inclua as informa\u00e7\u00f5es que voc\u00ea j\u00e1 tem.<\/p><p>Voc\u00ea n\u00e3o precisa diagnosticar a causa antes de solicitar suporte. Uma descri\u00e7\u00e3o clara do produto e do que voc\u00ea est\u00e1 vendo \u00e9 suficiente para come\u00e7ar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55fcb6da e-con-full e-flex e-con e-child\" data-id=\"55fcb6da\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd4886a elementor-widget elementor-widget-heading\" data-id=\"1dd4886a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Detalhes \u00dateis<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f4cc885 elementor-widget elementor-widget-text-editor\" data-id=\"3f4cc885\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Produto ou modelo<\/strong> \u2014 c\u00f3digo do modelo ou nome do produto, se conhecido.<\/li><li><strong>Refer\u00eancia do pedido<\/strong> \u2014 quando a pergunta se refere a um pedido existente.<\/li><li><strong>Tipo de ajuda necess\u00e1ria<\/strong> \u2014 documento, manuten\u00e7\u00e3o, instala\u00e7\u00e3o, pe\u00e7as, p\u00f3s-venda ou outra necessidade de suporte.<\/li><li><strong>O que est\u00e1 acontecendo<\/strong> \u2014 uma breve descri\u00e7\u00e3o da pergunta ou condi\u00e7\u00e3o observada.<\/li><li><strong>Fotos seguras ou informa\u00e7\u00f5es de erro<\/strong> \u2014 quando \u00fatil e seguro coletar.<\/li><li><strong>Contexto relevante do local<\/strong> \u2014 quando as condi\u00e7\u00f5es de instala\u00e7\u00e3o ou opera\u00e7\u00e3o podem ser relevantes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36dba54c e-con-full hc-sup-band hc-sup-safety e-flex e-con e-parent\" data-id=\"36dba54c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2041c4c1 e-flex e-con-boxed e-con e-child\" data-id=\"2041c4c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b28056 e-con-full e-flex e-con e-child\" data-id=\"3b28056\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb3b2e7 hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"7fb3b2e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">PR\u00c1TICAS SEGURAS DE SUPORTE<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53b30016 elementor-widget elementor-widget-heading\" data-id=\"53b30016\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interrompa o uso inseguro antes de coletar mais informa\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7d0568 elementor-widget elementor-widget-text-editor\" data-id=\"1c7d0568\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Se a continua\u00e7\u00e3o do uso do equipamento afetado puder ser insegura, interrompa o uso at\u00e9 que o problema possa ser revisado adequadamente.<\/p><p>N\u00e3o abra, energize, desmonte ou acesse componentes perigosos apenas para coletar fotografias ou informa\u00e7\u00f5es para uma solicita\u00e7\u00e3o de suporte.<\/p><p>Informa\u00e7\u00f5es de suporte seguras podem incluir a etiqueta do produto ou modelo, uma condi\u00e7\u00e3o externa vis\u00edvel, uma mensagem de erro ou display de controle, e fotografias da instala\u00e7\u00e3o ao redor quando puderem ser tiradas sem acesso inseguro.<\/p><p>Trabalhos el\u00e9tricos, hidr\u00e1ulicos, estruturais ou outros trabalhos regulamentados devem ser tratados por profissionais locais devidamente qualificados. O Suporte de Produto HACHILL \u00e9 um canal para informa\u00e7\u00f5es do produto e coordena\u00e7\u00e3o de suporte, n\u00e3o um substituto para trabalhos de reparo perigosos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e41e0a8 e-con-full hc-sup-band hc-sup-specialists e-flex e-con e-parent\" data-id=\"4e41e0a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1a54e8e7 e-flex e-con-boxed e-con e-child\" data-id=\"1a54e8e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70f17e41 hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"70f17e41\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">ESCALONAMENTO T\u00c9CNICO<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9772aa elementor-widget elementor-widget-heading\" data-id=\"7c9772aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quando a pergunta precisa de revis\u00e3o de engenharia ou qualidade<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9e3f8 elementor-widget elementor-widget-text-editor\" data-id=\"6f9e3f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A maioria das d\u00favidas sobre documentos, manuten\u00e7\u00e3o, instala\u00e7\u00e3o, pe\u00e7as de reposi\u00e7\u00e3o e p\u00f3s-venda pode come\u00e7ar pelos canais acima. Encaminhe para Engenharia de Produto ou Controle de Qualidade quando a d\u00favida n\u00e3o resolvida for especificamente t\u00e9cnica ou baseada em registros.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71e19259 e-con-full e-flex e-con e-child\" data-id=\"71e19259\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7d169ec8 e-con-full hc-sup-specialist-card e-flex e-con e-child\" data-id=\"7d169ec8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ec7b4 elementor-widget elementor-widget-heading\" data-id=\"c8ec7b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Engenharia de Produto<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5171730c elementor-widget elementor-widget-text-editor\" data-id=\"5171730c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPara desenhos, interfaces ou outra coordena\u00e7\u00e3o t\u00e9cnica espec\u00edfica do modelo.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42e76c9 elementor-widget elementor-widget-button\" data-id=\"42e76c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/engineering\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Abrir Engenharia do Produto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59f38b61 e-con-full hc-sup-specialist-card e-flex e-con e-child\" data-id=\"59f38b61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95430b9 elementor-widget elementor-widget-heading\" data-id=\"95430b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Controle de Qualidade<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dab19b4 elementor-widget elementor-widget-text-editor\" data-id=\"dab19b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPara inspe\u00e7\u00e3o, qualidade ou d\u00favidas sobre registros de pedidos.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61992f9 elementor-widget elementor-widget-button\" data-id=\"61992f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/quality-control\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Abrir Controle de Qualidade<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d05b90f e-con-full e-flex e-con e-child\" data-id=\"7d05b90f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15320e6c elementor-widget elementor-widget-button\" data-id=\"15320e6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/resources\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Abrir Recursos do Comprador<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18104633 e-con-full hc-sup-band hc-sup-final e-flex e-con e-parent\" data-id=\"18104633\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4fb4d984 e-flex e-con-boxed e-con e-child\" data-id=\"4fb4d984\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5404ce4e e-con-full e-flex e-con e-child\" data-id=\"5404ce4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-46f973ce e-con-full e-flex e-con e-child\" data-id=\"46f973ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-514a3b27 hc-sup-eyebrow elementor-widget elementor-widget-heading\" data-id=\"514a3b27\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">SOLICITAR SUPORTE DE PRODUTO<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78fbbba9 elementor-widget elementor-widget-heading\" data-id=\"78fbbba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enviar uma Solicita\u00e7\u00e3o de Suporte ao Produto HACHILL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-194dca35 elementor-widget elementor-widget-text-editor\" data-id=\"194dca35\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Envie uma solicita\u00e7\u00e3o de suporte ao produto quando precisar de ajuda com um produto, modelo ou pedido existente espec\u00edfico da HACHILL.<\/p><p>Se o modelo exato n\u00e3o for conhecido, informe a fam\u00edlia de produtos e qualquer informa\u00e7\u00e3o de identifica\u00e7\u00e3o dispon\u00edvel. Voc\u00ea n\u00e3o precisa determinar se o problema pertence ao Suporte de Instala\u00e7\u00e3o, Pe\u00e7as de Reposi\u00e7\u00e3o, P\u00f3s-Venda, Engenharia ou Controle de Qualidade antes de entrar em contato com a HACHILL.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-211a8ef3 e-con-full e-flex e-con e-child\" data-id=\"211a8ef3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b82a2f6 elementor-widget elementor-widget-button\" data-id=\"4b82a2f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/request-quote\/?service_id=support&#038;source_url=https%3A%2F%2Fhachillspa.com%2Fsupport%2F\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar Suporte ao Produto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e050132 elementor-widget elementor-widget-button\" data-id=\"3e050132\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/pt\/products\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explorar Produtos Atuais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4006ecac e-con-full e-flex e-con e-child\" data-id=\"4006ecac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6009ef68 elementor-widget elementor-widget-heading\" data-id=\"6009ef68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">O que incluir<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4375d035 elementor-widget elementor-widget-text-editor\" data-id=\"4375d035\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Produto ou modelo<\/li><li>Refer\u00eancia do pedido, se relevante<\/li><li>Tipo de suporte necess\u00e1rio<\/li><li>O que est\u00e1 acontecendo<\/li><li>Fotos seguras ou informa\u00e7\u00f5es de erro, se \u00fateis<\/li><li>Contexto relevante do local<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Use o suporte de produto HACHILL para encontrar documentos do modelo, recursos de instala\u00e7\u00e3o, orienta\u00e7\u00f5es de manuten\u00e7\u00e3o, rotas de p\u00f3s-venda e etapas seguras para solicitar suporte.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_hachill_plan_id":"COR-024","_hachill_primary_keyword":"commercial sauna product support","_hachill_secondary_keywords":"cold plunge product support; sauna spare parts support; sauna manuals and product updates","_hachill_buyer":"Existing customer \/ distributor \/ installer","_hachill_intent":"Navigational \/ Commercial","_hachill_funnel":"BOFU \/ Retention","_hachill_priority":"P0","_hachill_phase":"Phase 01 - Foundation & Revenue Hubs","_hachill_owner":"Service + SEO","_hachill_evidence_status":"Required before publication","_hachill_required_sections":"Support routing; model and serial identification; installation manuals; warranty; spare-parts request; product update bulletins; maintenance resources; service boundaries; contact path; FAQ","_hachill_evidence_assets":"Approved manuals; legal warranty terms; spare-parts workflow; product update owner; support contacts; response and service boundaries","_hachill_internal_links":"\/resources\/downloads\/installation-manuals\/; \/warranty\/; \/support\/spare-parts-library\/; \/support\/product-update-bulletins\/; \/contact\/","_hachill_primary_cta":"Get Product Support","_hachill_schema_type":"CollectionPage + BreadcrumbList","_hachill_canonical_path":"\/support\/","_hachill_publication_gate":"Approved support process + working assets + service review","_hachill_sync_hash":"7950eb3d0fafbe45e945d6957cf8a12bf0fc7d6ea5ce147a61fbec4ce4276de9","_hachill_sync_version":"seo-plan-2026-07-17","_hachill_last_synced_at":"2026-07-18T02:27:03+00:00","hachill_model":"","hachill_public_path":"","hachill_product_family_slug":"saunas","hachill_capacity":"","hachill_dimensions":"","hachill_materials":"","hachill_heater_system":"","hachill_electrical":"","hachill_certification_scope":"","hachill_packaging":"","hachill_container_loading":"","hachill_moq":"","hachill_lead_time":"","hachill_manual_url":"","hachill_cad_url":"","hachill_certificate_url":"","hachill_rfq_url":"\/request-quote\/","footnotes":""},"class_list":["post-2026","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hachillspa.com\/pt\/wp-json\/wp\/v2\/pages\/2026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hachillspa.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hachillspa.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hachillspa.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hachillspa.com\/pt\/wp-json\/wp\/v2\/comments?post=2026"}],"version-history":[{"count":14,"href":"https:\/\/hachillspa.com\/pt\/wp-json\/wp\/v2\/pages\/2026\/revisions"}],"predecessor-version":[{"id":6473,"href":"https:\/\/hachillspa.com\/pt\/wp-json\/wp\/v2\/pages\/2026\/revisions\/6473"}],"wp:attachment":[{"href":"https:\/\/hachillspa.com\/pt\/wp-json\/wp\/v2\/media?parent=2026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}